Arbitration and Mediation

NFA offers two affordable and efficient programs to help customers and Members resolve a futures-related dispute.  

Arbitration

Arbitration is a process where the parties present their arguments and supporting evidence before an impartial third party (or panel) who decides how the matter should be resolved. NFA arbitration is generally faster and less expensive than formal litigation. A party does not need a lawyer to pursue a claim at NFA. NFA offers two separate arbitration programs:

Customer Arbitration is designed for disputes involving customers and NFA Members, their employees and Associates.  This includes disputes NFA Members initiate against current or former customers. 

Member Arbitration is designed for disputes between and among NFA Members and Associates.  As stated above, disputes between an NFA Member or Associate and a customer are handled through the Customer Arbitration program. 

NFA is always looking for qualified arbitrators.

Mediation

Mediation is a settlement process where the parties work together with an independent third party (a mediator) to find a mutually agreeable solution.