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Case Summary

GAIN CAPITAL GROUP LLC NFA 10BCC00015 NFA ID: 0339826

Respondent/Effective Date Summary
 NFA IDRespondentEffective Date
 0339826GAIN CAPITAL GROUP LLC11/11/2010
 0310776STEVENS, GLENN HENRY11/11/2010
Rule Summary
 NFA IDRespondentRule Type
 0339826GAIN CAPITAL GROUP LLC• C.R.2-36(c) - FOREX DEALER MEMBERS OBSERVE HIGH STDS OF COMMERCIAL HONOR
  • C.R.2-36(b)(4) - ENGAGE IN ACTS REGARDING PRICE OF ANY FOREIGN CURRENCY OR FOREX TRANSACTION
  • C.R. 2-36(e) - FOREX DEALER MEMBERS SUPERVISION
  • C.R.2-5 - FAILURE TO COOPERATE W/ NFA
  • C.R. 2-36(b)(1) - USING ASYMMETRICAL SLIPPAGE SETTINGS
 0310776STEVENS, GLENN HENRY• C.R. 2-36(e) - FOREX DEALER MEMBERS SUPERVISION
Committee Summary
 NFA IDRespondentCommittee
 0339826GAIN CAPITAL GROUP LLC• BUSINESS CONDUCT COMMITTEE
 0310776STEVENS, GLENN HENRY• BUSINESS CONDUCT COMMITTEE
Action Summary
 NFA IDRespondentAction Types
 0339826GAIN CAPITAL GROUP LLC• GENERAL CONDUCT
 0310776STEVENS, GLENN HENRY• GENERAL CONDUCT
Penalty/Event Summary
 NFA IDRespondentPenalty/EventEvent Date
 0339826GAIN CAPITAL GROUP LLC• FINE $45900010/27/2010
  • OTHER--SEE NARRATIVE10/27/2010
 0310776STEVENS, GLENN HENRY• OTHER--SEE NARRATIVE10/27/2010
Narrative Summary
Narrative for 0339826 - GAIN CAPITAL GROUP LLC
**TO VIEW DOCUMENTS, GO TO CASE DOCUMENTS. FOR A COPY OF DOCUMENTS, CONTACT NFA'S INFORMATION CENTER.**

COMPLAINT:

On June 30, 2010, NFA issued a Complaint against Gain and Stevens that cited Gain for engaging in margin and liquidation practices that had a detrimental impact on certain of Gain's customers on certain slipped trades, failing to maintain records for certain unfilled orders that were placed on the MetaTrader trading platform prior to May 2009, failing to adequately review the activities and promotional material of Gain's unregulated solicitors, failing to respond promptly to certain inquiries and requests made by NFA during NFA's audit of Gain and, together with Stevens, failing to supervise the firm's operations.

DECISION:

On October 27, 2010, NFA's BCC issued a Decision accepting an Offer of Settlement submitted by Gain and Stevens, in which Gain and Stevens neither admitted nor denied the allegations of the Complaint and agreed to settle the case on the following terms: Gain agreed to refund to customers the amount of negative slippage they experienced on the trades that were placed in their accounts between May 1 and July 31, 2009 and which were attributable to the Virtual Dealer Plug-in that Gain used on its institutional and retail servers, Gain agreed to refund to customers the losses they incurred as a result of Gain's practice of adjusting leverage and margin requirements on Fridays, as alleged in Count I of the Complaint; Gain agreed to pay $459,000 to NFA as a monetary sanction; Gain agreed that in the future any and all slippage parameters that Gain uses in determining whether a customer's order will be executed or re-quoted, shall be symmetrical in nature and neither advantageous nor disadvantageous to the customer or to Gain; and Gain agreed not to reinstate its practice of adjusting leverage and margin requirements on Fridays, as described in Count I of the Complaint, which it has discontinued. The Decision made no findings with respect to Count V of the Complaint charging failure to supervise.

 
Narrative for 0310776 - STEVENS, GLENN HENRY
**TO VIEW DOCUMENTS, GO TO CASE DOCUMENTS. FOR A COPY OF DOCUMENTS, CONTACT NFA'S INFORMATION CENTER.**

COMPLAINT:

On June 30, 2010, NFA issued a Complaint against Gain and Stevens that cited Gain for engaging in margin and liquidation practices that had a detrimental impact on certain of Gain's customers on certain slipped trades, failing to maintain records for certain unfilled orders that were placed on the MetaTrader trading platform prior to May 2009, failing to adequately review the activities and promotional material of Gain's unregulated solicitors, failing to respond promptly to certain inquiries and requests made by NFA during NFA's audit of Gain and, together with Stevens, failing to supervise the firm's operations.

DECISION:

On October 27, 2010, NFA's BCC issued a Decision accepting an Offer of Settlement submitted by Gain and Stevens, in which Gain and Stevens neither admitted nor denied the allegations of the Complaint and agreed to settle the case on the following terms: Gain agreed to refund to customers the amount of negative slippage they experienced on the trades that were placed in their accounts between May 1 and July 31, 2009 and which were attributable to the Virtual Dealer Plug-in that Gain used on its institutional and retail servers, Gain agreed to refund to customers the losses they incurred as a result of Gain's practice of adjusting leverage and margin requirements on Fridays, as alleged in Count I of the Complaint; Gain agreed to pay $459,000 to NFA as a monetary sanction; Gain agreed that in the future any and all slippage parameters that Gain uses in determining whether a customer's order will be executed or re-quoted, shall be symmetrical in nature and neither advantageous nor disadvantageous to the customer or to Gain; and Gain agreed not to reinstate its practice of adjusting leverage and margin requirements on Fridays, as described in Count I of the Complaint, which it has discontinued. The Decision made no findings with respect to Count V of the Complaint charging failure to supervise.

 
Case Documents Summary
 NFA IDRespondentDocument Type
 0339826GAIN CAPITAL GROUP LLCCOMPLAINT
 0339826GAIN CAPITAL GROUP LLCDECISION
 0310776STEVENS, GLENN HENRYCOMPLAINT
 0310776STEVENS, GLENN HENRYDECISION
 
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