Arbitration Statistics

As of March 31, 2017


Cases Filed

Calendar Year Customer1 Member2 Total
2017 12 0 12
2016 32 1 33
2015 39 7 46
2014 21 8 29
2013 43 5 48
2012 71 10 81


Cases Closed

Calendar Year Customer Member Total
2017 11 0 11
2016 23 4 27
2015 32 6 38
2014 40 6 46
2013 47 9 56
2012 97 8 105


Turnaround Time (in months)

Calendar Year Oral Hearings Summary Proceedings3 Overall4
2017 0 7.3 5.9
2016 13 7 6
2015 13.9 6.4 5.1
2014 15.5 6.6 6.7
2013 9.5 6.2 6.7
2012 16.8 7.1 6.7


Number of Closed Cases by Reason5

Calendar Year Oral Hearings Summaries All Settlements Other6
2017 0 4 4 4 3
2016 3 1 4 15 8
2015 2 3 5 16 17
2014 4 6 10 22 14
2013 10 4 14 21 21
2012 14 8 22 35 48


Percentage of Closed Cases by Reason

Calendar Year Hearings Settlements Other7
2017 36% 36% 28%
2016 15% 55% 30%
2015 13% 42% 45%
2014 22% 48% 30%
2013 25% 38% 37%
2012 21% 33% 46%


Awards in Customer Cases

Calendar Year Total Awards8 Awards to Customers9 Average % of Compensatory Claim10
2017 4 1 18%
2016 4 0 N/A
2015 4 2 87%
2014 5 3 12%
2013 11 4 48%
2012 17 6 65%



1 These are cases where at least one party is a public customer.

2 These are primarily cases between and among NFA Members and Associates. None of them involve public customers.

3 Summary proceedings are decided without an oral hearing and are based on the pleadings and exhibits submitted by the parties.

4 This is all closed cases, including cases that settle and those that are rejected, withdrawn, or terminated for other reasons.

5 All cases - Customer and Member.

6 These are cases that are rejected, withdrawn, or terminated for other reasons (e.g., bankruptcy).

7 These are cases that are rejected, withdrawn, or terminated for other reasons (e.g., bankruptcy).

8 All customer cases with a decision, including cases where the customer lost.

9 Does not include awards where customers were given costs and fees only.

10 Only in cases where customers received an award.