In spite of the Coronavirus (COVID-19) pandemic, NFA's Arbitration staff continue to process claims as usual. To ensure timely claim processing, file any new NFA Member arbitration claim online rather than via mail.
Member arbitration is designed for disputes between and among NFA Members and associates. If you are an NFA Member and your dispute involves another NFA Member, you should consider filing your claim at NFA.
Notice of Intent
If you are considering filing a claim and are approaching the two-year time limit for filing a claim, you should consider submitting a Notice of Intent. A Notice of Intent does not obligate you to file a claim, but it temporarily suspends the two-year time limit to provide you with extra time to file a claim.
NFA must receive a Notice of Intent within the two-year time limit period in order to extend the time period allowed to file a claim.
Filing a Claim
Member arbitration is designed for disputes between and among NFA Members and Associates. If you are an NFA Member and your dispute involves another NFA Member, with certain exceptions, you are required to file your claim at NFA. NFA Members or Associates who are trying to recover a debit balance from a customer, and would like to file an Arbitration Claim with NFA, should use the Customer Claim Form to file.
If you are an NFA Associate or if your claim is against an NFA Associate, you are not required to file a claim at NFA unless there is a contract requiring NFA arbitration, though you are free to do so.
A PDF version of the Claim Form is available under Arbitration Resources.
As part of its Member arbitration process, NFA refers every claim to mediation.
NFA's Member Arbitration Rules
Arbitration Online Payment System
NFA's Arbitration Online Payment System allows individuals to pay hearing and filing fees associated with an arbitration case.
NFA's Member Arbitration Resources
NFA provides resources and training for parties engaged in Member arbitration.
For additional information, access answers to frequently asked questions about arbitration.