As of March 31, 2021
|Turnaround Time (in months)|
|Calendar Year||Oral Hearings||Summary Proceedings4||Overall5|
|Number of Closed Cases by Reason7|
|Calendar Year||Oral Hearings||Summaries||All||Settlements||Other8|
|Percentage of Closed Cases by Reason|
|Awards in Customer Cases|
|Calendar Year||Total Awards10||Awards to Customers11||Average % of Compensatory Claim12|
1 These are cases where at least one party is a public customer.
2 These are primarily cases between and among NFA Members and Associates. None of them involve public customers.
3 The total Customer Claims filed in 2019 includes a group of 250 related claims filed by Customers and Members.
4 Summary proceedings are decided without an oral hearing and are based on the pleadings and exhibits submitted by the parties.
5 This is all closed cases, including cases that settle and those that are rejected, withdrawn, or terminated for other reasons.
6 2018 closed cases include two separate groups of cases that—at the request of the parties—were each consolidated. Consolidated cases involve multiple parties and representatives, which can cause scheduling delays leading to longer-than-average turnaround times.
7 All cases - Customer and Member.
8 These are cases that are rejected, withdrawn, or terminated for other reasons (e.g., bankruptcy).
9 These are cases that are rejected, withdrawn, or terminated for other reasons (e.g., bankruptcy).
10 All customer cases with a decision, including cases where the customer lost.
11 Does not include awards where customers were given costs and fees only.
12 Only in cases where customers received an award.