Arbitrator Training

In order to maintain eligibility, NFA arbitrators are required to complete an arbitrator training program upon appointment, as well as every three years. NFA's arbitrator training program includes four modules, and completing any one module satisfies an arbitrator's training requirement for three years. Arbitrators may also satisfy the training requirement by completing outside arbitration training.

NFA's Arbitrator Training Modules use audio and or video, so please ensure your volume is enabled.

Modules

An Online Learning Program for NFA Arbitrators

  • Learn about NFA's arbitration process. This training module may take approximately 45 minutes to complete.

What to Expect during a Pre-Hearing Conference Call

  • Learn about pre-hearing conference calls. This training module may take approximately 15 minutes to complete.

Your Role as an NFA Arbitration Chairperson

  • Learn about the duties and responsibilities of a chairperson. This training module may take approximately 25 minutes to complete.

Requests for Pre-Hearing Decisions

  • Learn about handling requests for pre-hearing decisions or motions.  This training module may take approximately 30-45 minutes to complete.

Arbitrator Basics: A Refresher Course

  • Review the basics of serving as an NFA Arbitrator and what is expected from the time of appointment through the conclusion of the case. This training module may take approximately 30-45 minutes to complete.