Case Administrator I

Department: Arbitration

Location: Chicago, IL

Travel Requirements: Up to 10%

Job ID:  314

NFA is committed to creating an exceptional work environment. Learn from staff how NFA fosters a culture of diversity, ongoing learning and development, and work-life balance.


Description: The Case Administrator I administers and maintains assigned arbitration cases to ensure they are effectively and efficiently processed through NFA's arbitration program.


  • Record and maintain case data in NFA's Arbitration Docketing System.
  • Coordinate and communicate with parties, or party representatives, and arbitrators.
  • Identify and address procedural and legal issues.
  • Obtain legal review when needed.
  • Interpret policies and advise parties/arbitrators as needed.
  • Represent NFA at arbitration hearings.


  • Bachelor's degree in paralegal studies or paralegal certificate
  • One or more years of experience in arbitration, law, paralegal or related field
  • Strong analytical skills, attention to detail and excellent oral and written communication skills
  • Ability to recognize and anticipate procedural or legal issues and implement suggested solutions
  • Professional, responsible and reliable individual with the ability to work independently and learn quickly

NFA is the industrywide, self-regulatory organization for the U.S. derivatives industry. NFA strives every day to safeguard the integrity of the derivatives markets, protect investors and ensure Members meet their regulatory responsibilities.


NFA offers a generous and flexible benefits package that allows employees to balance work and life.

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